All systems are go

  • API

    Powers our booking pages, web application and third party integrations.

  • Site

    The YouCanBook.me website.

  • App

    Our web application for managing and configuring booking pages.

Previous Incidents

[Resolved] Login Issues on YouCanBookme

Began: Ended: Duration:
  • App

We're currently experiencing an issue that is preventing some users from logging into their YouCanBookme accounts. Our engineering team is actively investigating the root cause and working to resolve it as quickly as possible.

We understand how important access to your booking pages is, and we're very sorry for the disruption this is causing.

  • Current status: Issue identified, fix in progress
  • Next update: Within 30 minutes, or sooner if resolved

Thank you for your patience – we’ll keep you updated and let you know as soon as everything is back to normal.

The YCBM Team

We've identified the cause of the login issue and our engineering team has developed a fix. We're currently testing it to ensure everything works as expected before deploying it to all users.

Thank you for your continued patience while we work to restore full access.

We've deployed a fix for the login issue and are beginning to see systems recover. Most users should now be able to log in successfully.

We're continuing to monitor performance closely to ensure full stability.

If you're still experiencing issues, please try refreshing your browser or clearing your cache. If the problem persists, feel free to reach out to our support team.

Thank you again for your patience and understanding throughout this incident.

The login issue affecting some users has now been fully resolved. All systems are operating normally, and users should be able to access their accounts without any problems.

Our team has monitored the platform post-fix and confirmed that everything is stable. We sincerely apologize for the disruption this caused and appreciate your patience while we worked to restore access.

If you continue to experience any issues, please don’t hesitate to reach out to our support team.

[Resolved] Issue with notification delivery

Began: Ended: Duration:
  • API
  • App

We are aware of an issue that is delaying email sends. The emails are queued for delivery and we are working with our provider to restore service fully. Thank you for your patience.

Emails are queued up and are being delivered now. We will continue to monitor.

All notifications are being processed and delivered without a delay. This issue is resolved. Thank you for your patience.

No further notices from the past 90 days.